Cancellation & Refund Policy

Effective Date: July 19, 2024

At Progyandeep Education & Technology Private Limited ("Progyandeep"), we strive to provide the best services to our customers. This Cancellation & Refund Policy outlines the terms and conditions for canceling services and requesting refunds. Please read this policy carefully before making any purchase.

1. Cancellation Policy

  • Courses and Subscriptions:
    • You may cancel your course enrollment or subscription at any time before the course starts. To cancel, please contact our support team at [Insert Email Address] with your order details.
    • If you cancel after the course has started, no refund will be provided.
  • Events and Workshops:
    • Cancellations must be made at least 7 days before the event or workshop date to receive a full refund.
    • Cancellations made less than 7 days before the event or workshop will not be eligible for a refund.

2. Refund Policy

  • Digital Products:
    • Refunds for digital products such as e-books, software, and online courses are not available once the product has been accessed or downloaded.
  • Physical Products:
    • If you are not satisfied with a physical product, you may return it within 30 days of purchase for a full refund, provided the product is unused and in its original packaging. Shipping costs are non-refundable.
  • Services:
    • For services, a full refund is available if you cancel within 48 hours of purchase and have not started using the service. After 48 hours, refunds will be issued on a pro-rata basis, depending on the extent of service usage.

3. Refund Process

To request a refund, please contact our support team at [Insert Email Address] with your order details and the reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.

  • Approved Refunds:
    • If your refund is approved, it will be processed within 7-10 business days. The refund will be credited back to your original method of payment.
  • Rejected Refunds:
    • If your refund request is rejected, we will provide you with the reason for the rejection. You may contact our support team for further assistance.

4. Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Customized or personalized products
  • Services that have been fully rendered

5. Changes to This Policy

Progyandeep reserves the right to modify this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.

6. Contact Information

If you have any questions about our Cancellation & Refund Policy, please contact us at:

Progyandeep Education & Technology Private Limited
Mason, Govindpur, Bhawarkol District Ghazipur, Uttar Pradesh - 233231
Email: contact@progyandeep.com  legal@progyandeep.com, office@progyandeep.com, 
Phone: 8052444224, 7991444224,9454257467, 8052303936

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refund Policy.